Special  orders ARE special, and we want you to be a satisfied customer. Black Forest Trading Post & The Deer Park will special order almost any product that is carried by our  manufacturers. To order non-stock, special order items, a pre-payment in  full is required. 

Pre-payment  is non-refundable/non-transferable, and special order items are  non-cancellable/non-returnable. Manufacturers vary in delivery time, so  estimated times of arrivals are not guaranteed. As strict as this may  sound, we have your best interest in mind. (All component parts and  non-stock accessories, some parts and customized items are subject to this Special Order  Policy. 

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